PenFed.
Privacy Policy
We're committed to maintaining your privacy & trust.
Policy Description
PenFed Policy Resources
Keeping your personal information safe is our priority.
Find out how we collect, use, share, and protect information about you below or view policies.
California Privacy Policy and Notice PDF
If you are a California resident, please refer to PenFed's California Privacy Policy and Notice for additional information about your rights under the California Consumer Privacy Act. To opt-out of sharing of your Personal Information, please visit https://www.penfed.org/optout.
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Reasons We Can Share Your Information |
Does Penfed Share This Information? |
Can I Limit Sharing? |
|---|---|---|
|
For our everyday business purposes—such as to process your transactions, maintain your account(s), respond to court orders, and legal investigations, or report to credit bureaus. |
|
No |
|
For our marketing purposes—to offer our products and services to you |
|
Yes |
|
For joint marketing with other financial institutions |
|
No |
|
For our affiliates' everyday business purposes—information about your transactions and experiences |
No |
We Don't Share |
|
For our affiliates' everyday business purposes—information about your creditworthiness |
No |
We Don't Share |
|
For non-affiliates to market to you |
|
Yes |
In order to limit our sharing or if you have any questions, please call: 800-247-5626
Except for cookies, if you are a new member, we can begin sharing your information 30 days from the date we sent this notice.
When you are no longer our member, we continue to share your information as described in this notice.
However, you can contact us at any time to limit our sharing. If you wish to adjust your browser settings to block cookies, please see our Cookie Policy to learn more.
PenFed Card App periodically collects, transmits, and uses geolocation information for enable features that prevent fraudulent card use and send alerts, but only if the End User expressly authorizes collection of such information. Geolocation information can be monitored on a continuous basis in the background only while the Solution is being used or not at all, depending on the End User’s selection. The End User can change his/her/their location permissions at any time in their device settings.
If you have opted-in to receive telemarketing and informational text message communications from PenFed, we do not share your opt-in with any third parties for their own marketing purposes.
Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.
- PenFed does not share with our affiliates
Non-affiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
- Non-affiliated companies we share with can include insurance companies, direct marketing companies, non-profit organizations, and credit card networks.
Joint Marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
- Our joint marketing partners include investments, insurance, and credit card companies
FAQs
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law.
These measures include computer safeguards and secured files and buildings.
We collect your personal information, for example, when you:
- Open an account or deposit money
- Pay your bills or apply for a loan
- Use your credit or debit card
- Browse our website
Federal law gives you the right to limit only:
- Sharing for affiliates’ everyday business purposes—information about your creditworthiness.
- Affiliates from using your information to market to you.
- Sharing for non-affiliates to market to you.
Your choices will apply to everyone on your account.